The Failure is not an option Quadrant.

The most effective leaders here tend to be organizers and administrators. They are conservative, cautious and logical problem solvers.

Control Culture

A mantra in the “Control” quadrant might be “better, cheaper and surer.” Leadership strategies in this quadrant help eliminate errors and increase the regularity and consistency of outcomes. Control driven industries include legal and accounting firms. Think companies like McDonalds and Toyota.


Culture is a cost – office parties, vacation time and free coffee have a real price tag. But the cost of a poor culture is an average 32% decrease in operating income. Workspace should motivate people and encourage innovation and collaboration. Successful leaders view culture as a value multiplier across all facets of their business.

Heads Down Space for Heads Up Results.

The environment is quiet, facilitating concentration and the elimination of errors.

Colors are safe and traditional. They can be rich but should never distract from the task or tasks at hand.

Group identity is low to non-existent. Tasks are repetitive and require extreme individual focus.

Management is mostly detached but highly visible, sending the signal that monitoring is an important part of a very organized process.

Collaborative settings are mostly centralized in the control culture. Centralization insures that the flow of information resides in view of management.

Artifacts and ideas are rarely on display in this task-based work setting, taking a back seat to an orderly environment.